CUSTOMER REVIEW PAGE
Below are reviews that people have sent in to us regarding their experience with our company and services.
“Just called Metro Chimney to see if they could repair what I thought was a broken damper on our fireplace. The gentleman came right out, at the appointment time, and determined that the problem was just a dirty chimney and that a good cleaning (including a 10% discount thank you very much!) would be all we needed. He cleaned it, and gave us detailed information about what size fire would be the most effective for our type of fireplace, and all kinds of other helpful stuff. That guy knows a LOT about fireplaces and we appreciated all the information! Left the work area spotless. We are very impressed with this company and will have them back next year for another cleaning!” – J.D. Lake Oswego
“I first met owner Clayton Von Isaacs about a year and a half ago when I put my rental house on the market. The buyer asked me to hire Clayton to do the chimney work as part of the repairs that I needed to have done in order to close the sale of the house.
I was impressed with Clayton from the get go. His hard work and dedication are surpassed only by his experience, knowledge and love for what he does. I have a handful of rental houses, as well as my own home, and am always delighted when I find a contractor who is not only good at what they do, but truly enjoys their work.
I have since had Clayton repair the chimneys on two other rental houses, as well as my own home. He has proven himself to be earnest and trustworthy, and I look to him to do whatever repairs he deems necessary. He is excellent at explaining everything he is going to (and why he is going to do it), in advance. I could count on him to keep me informed when he would be late or couldn’t get to the job on any particular day.
I have referred Clayton to two of my friends who hired him to do major chimney repair work. They both raved about him as well. I would hire him again in a heartbeat. If you need chimney cleaning or repair, consider yourself lucky if you are able to work with Clayton!” – Diane L. – Portland
“My chimney had been leaking for some time even though I had hired someone to fix it already and for a great deal of money. When I contacted Clayton at Metro Chimney, I felt it was important to check references and everything I heard was positive. I had Clayton come out to my house to take a look. He inspected the damage and wrote up a very reasonable estimate, and carefully explained the problems, including the poorly completed work by the last guy I hired. He gently let me know that I had been “ripped off” by the previous contractor. I was worried that my chimney was never going to be leak proof, but it has been over a year since Clayton completed the work and it has not leaked. I enjoyed working with him and recommend his work.” – Amy Rose, SE Portland
“I needed to get my rental house chimney cleaned and a friend recommended Metro Chimney. Metro is knowledgeable, professional and fair. In addition to doing an excellent job of cleaning the chimney, Clayton inspected it and provided photos and recommendations.A few weeks later the tenant noticed a leak in the roof near the chimney. I called a roofing contractor who gave me a high quote for a water impervious membrane to be installed on the roof around the chimney. Remembering that Clayton’s evaluation had mentioned the chimney flashing needed to be replaced, I called him to take a look at the leak. For a very fair price, Clayton replaced the flashing, scrapped old paint off the chimney and sealed it. The leak is gone! Thank goodness I called Clayton rather than going with the membrane!I will call Clayton when I need a chimney expert and I strongly recommend him.” – S.E., Seattle, Washington