Customer Reviews
We love excellent customer service
Josh Rosenbaum – Fantastic job. We had them do both chimney cleaning AND repair and couldn’t be happier. Claton was punctual, detailed and spot on with needs and repairs. Its great to have a working fireplace again!
Eric O’Connor – A friend recommended Clayton for a chimey sweep service. He identified several things that we needed to do to our chimney to addresses issues we didn’t know about, such as cracks in the masonry and a buildup of creosote in the flue. Since we hadn’t done a darn thing to the chimney since we bought the house in ’06 (it was built in 1910), it wasn’t hard to believe that we were behind on our maintenance. Clayton fixed us up with a high quality of work and customer service. His attention to detail gave us confidence in the job he did. Would definitely recommend.
Merlin D – We love Clayton. Honestly, I never write reviews for merchants but this guy’s the exception. He is so knowledgeable, hardworking and thorough. I have had my woodstove inspected by professionals for every year of the 7 years I have lived in this house and we always got an “okay” rating. This year I had Clayton come out and he discovered grade 3 creosote build up in the chimney. He took pictures of it so that we could see what was going on. He had multiple suggestions to us to improve the situation -none of which profited him in any way. We were just a few burns away from a chimney fire and we didn’t know it. Clayton probably saved our lives. I will never have anyone else come to do our annual inspection now that I know. Thank you so much Clayton!
Christy McCreath – Recommended Clayton for chimney cleaning. Clayton was very responsive and prompt in following up with my call, scheduling an appointment, etc. The services were a reasonable price and Clayton provided exceptional service. He was also thorough in answering questions I had, and providing tactical advice on how to maintain my fireplace. I would recommend Metro Chimney to my friends, family and neighbors.
Michael Medaglia – We moved into a new house and I don’t think the chimney had been cleaned for ages. Clayton did a terrific cleaning job and gave us some good tips on how to care for it. We’re looking forward to some cozy nights by the fire this winter. He also did some repair work on our outside brickwork. Overall we found him courteous, quick and responsible. Would certainly hire him again.
DonnaB OnMaui – Clayton did a great job servicing our fireplace! He was prompt, friendly, affordable, professional and his quality of work was A grade! We highly recommend using him for all your chimney needs! We will definitely be using him year after year
Mary Bicknell – Clayton saved us $8000.00. I told him he should start charging more. We had another company come in to give us a bid to fix the smoke leaking out into the living room. They told us we needed to demo our entire chimney and had to rebuild a completely different opening….this was not true. Clayton was able to come in, EDUCATE us to the real problem, fix it and today we are enjoying our gorgeous fireplace keeping INTACT the original 1936 character. 8000 bucks can sure buy a lot of firewood! Thank you, Clayton for being someone of integrity and providing excellent customer service. We are customers for life!
Angelique L – Clayton came to us highly recommended when I reached out to family and friends looking for a chimney cleaning a month ago. My grandfather had asked me to locate someone and help arrange it.Not only was Clayton easily accessible, friendly and professional, he came out almost immediately to fit in my 95 year old grandfather’s chimney after a terrible blackout a few days before. The family was worried about him going without a heat source in the middle of the night again. Although heavily booked he understood our urgent need and made it happen. The price was not only reasonable, I was surprised at how affordable for such a complete job. I highly recommend Clayton. Our family will look no further. We’ve found our guy. Angelique Hutchinson Portland, Oregon